PRIVACY POLICY

️Your privacy matters to us, and we are committed to protecting your personal information.

We only collect data that you voluntarily provide to us — for example when you contact us via enquiry forms, purchase our products, or communicate with us by email. In addition, we automatically collect limited technical information about your visit to our website, such as browsing behaviour or general demographic data.
This automatically collected information is always processed in aggregated form and cannot be used to identify you personally.

How we use your information
The information we collect helps us to:
✔️ provide you with the best possible service
✔️ process and manage your orders
✔️ improve our website and services
✔️ understand how visitors use our site through anonymised statistics
✔️ support internal analysis and strategic development

We do not share, sell, rent, or disclose your personal data to any third parties. All personal information is stored securely and handled in accordance with applicable data protection laws.

Use of cookies
We may use cookies or similar technologies to better understand how visitors interact with our website. Cookies help us analyse browsing patterns and improve the user experience. You can choose to disable cookies at any time by adjusting your browser settings. Please note that doing so may affect the functionality of certain parts of our website.

Payment transaction security
Your payment security is extremely important to us. CoolPass s.r.o. does not store or retain any credit or debit card details.
Card information is never stored, sold, shared, rented, or leased to third parties.

All online payments are processed using secure payment technologies. Transactions are encrypted using SSL encryption, and any page where the URL starts with https:// indicates a secure connection where your data is protected during transmission.

We accept online payments via Visa and Mastercard credit and debit cards.
Online payments are processed securely by Stripe, a PCI-DSS compliant payment service provider. Stripe handles all card payment data in accordance with the highest industry security standards.